Terms & Conditions

Acceptance of Terms

By accessing and using the CE Healthcare website, you agree to be bound by these Terms & Conditions, all applicable laws, and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

CE Healthcare reserves the right to revise and update these Terms & Conditions at any time without prior notice. By continuing to use the site after changes are posted, you accept those changes.

We recommend reviewing this page periodically to remain informed of any updates. Your continued use of our services constitutes ongoing acceptance of all terms outlined herein.

Additional specific terms may apply to particular services offered by CE Healthcare. Where such terms conflict with these general Terms & Conditions, the specific terms shall prevail.

About CE Healthcare

CE Healthcare provides homecare and care consulting services across England and Wales. We are fully registered and regulated by Care Inspectorate Wales (CIW) and adhere to the highest standards of care delivery, governance, and safeguarding.

The information provided on this website is for general informational purposes only and does not constitute formal medical, clinical, or social care advice.

Formal care arrangements are subject to a separate written Care Agreement, individual care planning assessment, and terms of service provided directly to clients and their representatives prior to the commencement of care.

Nothing on this website should be interpreted as creating a binding care contract until formal agreements have been executed between CE Healthcare and the client or authorized representative.

Website Use

You agree to use the CE Healthcare website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the site.

Prohibited behavior includes harassing or causing distress or inconvenience to any person, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our website.

You must not:

• Use the site in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the site.
• Use the website to copy, store, host, transmit, send, use, publish, or distribute any material which consists of (or is linked to) spyware, computer virus, Trojan horse, or other malicious software.
• Conduct any systematic or automated data collection activities (including scraping, data mining, data extraction, and data harvesting) on or in relation to our website without express written consent.
• Republish material from this website (including republication on another website) without prior written permission.
• Sell, rent, or sub-license material from the website.
• Reproduce, duplicate, copy, or otherwise exploit material on our website for a commercial purpose.

CE Healthcare reserves the right to restrict access to areas of the website, or the entire website, at our discretion.

Intellectual Property

All content, branding, logos, trademarks, text, graphics, images, video, and design elements on this website are the intellectual property of CE Healthcare or its licensors and are protected by applicable copyright, trademark, and intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to view, download, and print pages from the website for your own personal, non-commercial use, subject to the restrictions set out elsewhere in these Terms & Conditions.

Any unauthorized use of the content may violate copyright, trademark, and other applicable laws and could result in criminal or civil penalties.

The CE Healthcare logo, brand assets, and service names are proprietary marks of CE Healthcare. You may not use these marks without our prior express written permission.

Accuracy of Information

While CE Healthcare endeavors to ensure that all information on this website is accurate and up to date, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the website or the information, products, services, or related graphics contained on the website.

Information on this website may contain technical inaccuracies or typographical errors and may be changed or updated without notice.

Any reliance you place on such information is strictly at your own risk. CE Healthcare disclaims all liability and responsibility arising from any reliance placed on such materials by any visitor to the site, or by anyone who may be informed of any of its contents.

We reserve the right to modify, suspend, or discontinue any aspect of the website or services at any time without notice or liability.

Service Availability

We strive to ensure the website is available 24 hours a day, but CE Healthcare shall not be liable if for any reason the site is unavailable at any time or for any period.

Access to the website may be suspended temporarily and without notice in the case of system failure, maintenance, repair, or for reasons beyond our reasonable control.

CE Healthcare does not warrant that the website, its servers, or emails sent from us are free of viruses or other harmful components. You are responsible for implementing sufficient procedures and virus checks to satisfy your particular requirements for accuracy of data input and output.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses, or other technologically harmful material that may infect your computer equipment, computer programs, data, or other proprietary material due to your use of our site.

External Links

This website may contain links to third-party websites or resources. These links are provided for your convenience only and do not imply endorsement, approval, or responsibility for the content, privacy policies, or practices of those third-party sites.

CE Healthcare has no control over the contents of those sites or resources and accepts no responsibility for them or for any loss or damage that may arise from your use of them.

If you decide to access any third-party websites linked from our site, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.

You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part where none exists.

Limitation of Liability

To the fullest extent permitted by law, CE Healthcare, its directors, employees, partners, and agents shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

Your access to or use of, or inability to access or use, the website;

Any conduct or content of any third party on the website;

Any content obtained from the website; and

Unauthorized access, use, or alteration of your transmissions or content.

Nothing in these Terms & Conditions excludes or limits CE Healthcare's liability for death or personal injury resulting from negligence, fraud, fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English and Welsh law.

In no event shall CE Healthcare's total aggregate liability to you for all damages, losses, and causes of action exceed the amount paid by you, if any, for accessing this site or utilizing our digital services.

Privacy and Data Protection

Your privacy is important to us. Our processing of personal data is governed by our Privacy Policy, which is incorporated into these Terms & Conditions by reference.

By using this website, you consent to the collection, processing, and use of your personal data as outlined in our Privacy Policy and in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized processing, accidental loss, destruction, or damage.

Safeguarding & Complaints

CE Healthcare is committed to safeguarding vulnerable adults and delivering safe, compassionate, person-centered care.

If you have concerns about the care provided or wish to raise a complaint, please refer to our formal Complaints Policy available on our website or contact our management team directly.

All complaints are handled thoroughly, confidentially, and in accordance with regulatory requirements set out by Care Inspectorate Wales (CIW) and relevant local authority safeguarding procedures.

Governing Law

These Terms & Conditions, their subject matter, and their formation are governed by and construed in accordance with the laws of England and Wales.

Any disputes arising out of or in connection with the use of this website or these Terms & Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If any provision of these Terms & Conditions is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.

Contact Information

If you have any questions, concerns, or inquiries regarding these Terms & Conditions or our website, please reach out to us using the contact details below: